A Compliance Program designed for open, honest communication.
Mosaic Health is dedicated to acting morally and ethically in everything we do as an organization. This includes compliance with our Mission, Vision and Code of Conduct as well as local, state and federal laws and regulations. {Our Code of Conduct outlines how we support this through our daily actions as staff, Board Members, contractors and volunteers. View the document here.)
Our Compliance Program is here to create an environment where suspected fraud, waste, abuse and unethical or illegal activities can be anonymously reported by anyone without fear of retaliation. You deserve to feel comfortable coming forward when you believe policy violations or misconduct have occurred. We’re committed to investigating every claim and recommending an action plan as necessary.
If you need more information or you want to report a suspected violation or misconduct, contact our Compliance Officer directly or report your concern as outlined below.
How to report a compliance concern
To file a complaint or compliance issue with Mosaic Health’s Compliance Officer:
- Call 585-325-2280 x.7375
- Email the Compliance Officer at compliance@mosaichealth.org
- Call the anonymous reporting line at 585-287-8846 or 205-875-6347
- Submit an anonymous report: Anonymous Online Reporting
- Send a letter addressed to the Compliance Officer to our Corporate Headquarters: 1 S. Washington St. Rochester, NY 14614
All communication received will be kept confidential. Individuals reporting in good faith are protected under Mosaic Health’s non-intimidation and non-retaliation policies.
Compliance Plans and Policies (LINKS)