Mosaic Health Modifies Services During COVID-19
Rochester, NY—March 18, 2020—Mosaic Health announced today that its six owned and operated health centers across New York State will limit hours and services during the COVID-19 pandemic to ensure treatment for emergency situations while safeguarding staff, patients, and the communities we serve.
Following the American Dental Association’s recommendation, Mosaic Health will only see emergent dental patients for the next 3 weeks, beginning March 17. If you currently have a non-emergent/elective appointment scheduled, a staff member will call you to reschedule. If you’re experiencing a dental emergency, such as tooth pain or swelling, please call your Mosaic Health provider’s office.
As for medical appointments, all routine appointments and screenings will be rescheduled to make sure sick and critical situations are addressed. If you become ill, call your Mosaic Health provider’s office and explain what is going on. Please do not walk into the office at this time—especially if you feel sick.
All Mosaic Health sites will:
Screen for COVID-19 symptoms before entering building/office
Limit patients to one visitor—please do not bring more than one person with you to your scheduled appointment
Due to schools being closed, the Mosaic Health Community Dentistry teams will not be seeing students who enrolled in the program until further notice. If your child has a dental emergency, please call your nearest Mosaic Health center.
Mosaic Health will reevaluate hours and services on an ongoing basis. Please check mosaichealth.org for the most up to date information.
OUR HOURS HAVE TEMPORARILY CHANGED—NO EVENING HOURS
Finger Lakes Region
Mosaic Health Lyons—315-871-3178
Hours: Monday-Friday 8:30am-5:00pm (closed from Noon-1:00pm)
Mosaic Health Mount Morris—585-243-7840
Hours: Monday-Friday 8:00am-4:30pm (closed from Noon-1:00pm)
Mosaic Health Rushville—585-554-4400
Hours: Monday-Friday 8:30am-5:00pm (closed from Noon-1:00pm)
Mohawk Valley Region
Mosaic Health Utica (Medical)—315-793-7600
Hours: Monday-Friday 9:00am-5:00pm (closed from Noon-1:00pm)
Mosaic Health Utica Dental—315-927-0000
Hours: Monday-Friday 9:00am-5:00pm (closed from Noon-1:00pm)
Mosaic Health Ilion—315-444-1900
Hours: Monday-Friday 9:00am-5:00pm (closed from Noon-1:00pm)
About Mosaic Health
Mosaic Health is a not-for-profit network of Community Health Centers with 24 service locations that provide primary medical, dental, and behavioral health care across several counties in Upstate New York, including Herkimer, Livingston, Monroe, Oneida, Ontario, Wayne, and Yates Counties. It also provides school-based portable dental services at almost 200 schools throughout the Finger Lakes region and in Oneida County. Mosaic Health is dedicated to providing access to quality health care for all, regardless of financial, cultural, or social barriers. Most insurances are accepted and a sliding fee scale is available based on household size and income.