RPCN Centers Recognized as Patient Centered Medical Homes

ROCHESTER, NY – June 19, 2014 – Regional Primary Care Network (RPCN) has earned national recognition for providing a new model of more personal and efficient primary care at its two medical facilities.

The National Committee for Quality Assurance (NCQA) has recognized Rushville Community Health Center (RCHC) and Utica Community Health Center (UCHC) as Level 3 Patient Centered Medical Homes— the top award for delivery of comprehensive, high-quality care and service.

The PCMH care delivery model is designed to strengthen the patient-physician relationship by practicing preventive care rather than reactive care. Physician-led care teams facilitate an ongoing relationship for wellness and long-term healing. What’s more, NCQA-recognized PCMH practices like RCHC and UCHC are known for providing:
-Increased access to care beyond normal business hours
-Proactive, evidence-based preventive care
-Enhanced patient-provider communication access through an online Patient Portal
-Advanced scheduling capabilities through the Patient Portal
-Access to a care team of nurses and other health care professionals, allowing more coordinated patient care
-Improved patient self-care management support and education

According to RPCN CEO Mike Leary, “Since we implemented the PCMH model, our Centers have improved their quality of care. Our care teams are doing a more thorough job discussing and documenting a patient’s health and wellbeing and the delivery of care is more patient and family focused.”

Rachel Studley